Re: Computer Society Digital Library RESPONSE

[http://dummy.us.eu.org/robert (robert)]

 > From: http://www.ieee.org/~n.harris
 > Date: Tue, 6 Aug 2002 09:32:54 -0400
 >
 > Comments/Response to Case ID:
 > 
 > ReplyTo: http://www.ieee.org/~member-services
 >                                                                      
 >     From: Natasha Harris           Date: 08/06/2002                  
 >                                                                      
 >  Subject: Re: Re: Re:           Send To: http://dummy.us.eu.org/robert        
 >           Computer Society               (robert)              
 >           Digital Library                                            
 >           RESPONSE                                                   
 >                                                                      
 >                                      cc:                             
 >                                                                      
 > Dear robert:
 > 
 > Thank you for your email.
 > 
 > Please be advised that I have tested your login at the society site and I
 > was able to view the July 2002 issues of the computer magazine without
 > receiving an error message.

I am not able to view it still.  Are you able to see

http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf

 > If there are publications within the MDL that you will like to view you can
 > have this service added to your membership as explained for a 1-2 year
 > subscription.
 > 
 > If you need further assistance, please do not hesitate to contact
 > http://www.ieee.org/~member-services
 > 
 > Natasha Harris
 > Member Services Associate
 > 
 > Message has been automatically signed by PGPsendmail 1.4.8,
 > available from ftp://ftp.atnf.csiro.au/pub/people/rgooch/
 > 
 > gpg: Signature made Mon Aug  5 18:16:28 2002 EDT using RSA key ID 84F3AC6D
 > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
 > WARNING: Bad signature, doesn't match file contents!
 > 
 > gpg: Signature made Mon Aug  5 18:16:28 2002 EDT using RSA key ID 84F3AC6D
 > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
 > WARNING: Bad signature, doesn't match file contents!
 > -----BEGIN PGP SIGNED MESSAGE-----
 > 
 > To: http://www.ieee.org/~member-services
 > 
 >  > From: http://www.ieee.org/~d.hale
 >  > Date: Mon, 5 Aug 2002 14:55:04 -0400
 >  >
 >  > Comments/Response to Case ID: 006286B6
 >  >
 >  > ReplyTo: http://www.ieee.org/~member-services
 >  >
 >  >     From: Debra Hale               Date: 08/05/2002
 >  >
 >  >  Subject: Re: Re: Computer      Send To: http://dummy.us.eu.org/robert
 >  >           Society Digital                (robert)
 >  >           Library RESPONSE
 >  >
 >  >                                      cc:
 >  >
 >  > robert
 >  > Region 1
 >  >
 >  > Dear robert,
 >  >
 >  > Thank you for your recent email in reference to accessing the Digital
 >  > Library.  In reviewing your records we do not see that you are a
 > subscriber
 >  > to the Digital Library.  We show that your payment of $120.00US
 > included:
 >  >
 >  > $43.00US   Affiliation Fee
 >  > $35.00US   Computer Society
 >  > $42.00US   Software Magazine
 >  >
 >  > Our records indicate you only have access to the Computer Magazine.
 > 
 > This is correct.  I was attempting to retrieve an article from Computer
 > Magazine when I tried downloading:
 > 
 > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf
 > 
 > Why wasn't I able to?
 > 
 >  > At this time we are accepting half-year additions until 15 August 2002.
 >  > The half-year price is $50.00 USD.  This can be added online using your
 > web
 >  > account at:  http://services1.ieee.org/membersvc/addservices/intro.htm
 >  >
 >  > If we can be of any further assistance, please do not hesitate to
 > contact
 >  > Member Services.
 >  >
 >  > Thank you,
 >  >
 >  > Debra Hale
 >  > Member Services Associate
 >  >
 >  >  > From: http://www.ieee.org/~e.webb
 >  >  > Date: Mon, 5 Aug 2002 12:53:46 -0400
 >  >  >
 >  >  > Comments/Response to Case ID:
 >  >  >
 >  >  > ReplyTo: http://www.ieee.org/~member-services
 >  >  >
 >  >  >     From: Elaine Webb              Date: 08/05/2002
 >  >  >
 >  >  >  Subject: Re: Computer          Send To: http://dummy.us.eu.org/robert
 >  >  >           Society Digital
 >  >  >           Library RESPONSE
 >  >  >
 >  >  >                                      cc:
 >  >  >
 >  >  > RE:  robert
 >  >  > Member No. 
 >  >  >
 >  >  > Dear robert:
 >  >  >
 >  >  > Thank you for your email dated on the 3-Aug-02.  Please advise your
 > IEEE
 >  >  > Web Account Username and Password
 >  >
 >  >  > and include the website address that you
 >  >  > are being denied, so that I may research it further.
 >  >
 >  > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf
 >  >
 >  >  > If you need further assistance, please do not hesitate to contact me.
 >  >  >
 >  >  > Sincerely,
 >  >  >
 >  >  > Elaine Webb
 >  >  > Member Services Associate
 >  >  > On Sat Aug  3 08:43:32 2002,
 >  >  > The following information was submitted:
 >  >  > fname = robert
 >  >  > lname = 
 >  >  > submit_by = http://dummy.us.eu.org/robert
 >  >  > birth_day = 1
 >  >  > birth_month = January
 >  >  > birth_year = 2001
 >  >  > MemberNumber = 
 >  >  > mailing_city =
 >  >  > mailing_state =
 >  >  > mailing_country = Albania
 >  >  > webaccount =
 >  >  > form_id = Computer Society Digital Library
 >  >  > problem = Difficulty connecting to web site
 >  >  > comments = I am able to connect to and log in to the Careers web
 > page,
 >  > but
 >  >  > am unable to connect to the Digital Library.
 > 
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