Re: Other Technical Issues (KMM11773870V73665L0KM)

[http://dummy.us.eu.org/robert (Robert)]

Ah, I see -- the cache is the issue.

Thanks!

 > From: Ameritrade Technology Support <http://www.ameritrade.com/~techhelp>
 > Date: Sat, 23 Nov 2002 12:03:58 -0600
 >
 > Dear robert:
 > 
 > Thank you for giving me the opportunity to assist you today.
 > 
 > If you use the "Logout" feature in each account, you should be able to
 > then login to the next account from the login page that you are
 > directed to by the logout feature.  The "Logout" button is to the left
 > of the tabs across the top of your account page.  Another possible
 > problem could be that the browser is not viewing new information when
 > trying to switch.  There is a cached page setting that will allow you
 > to check for that problem.
 > 
 > To check on this setting, please do the following:
 > 
 > 1) Click on Edit in the upper left hand corner
 > 2) Select Preferences
 > 3) Click on the arrow to the left of the word Advanced
 > 4) Select Cache
 > 5) Click on "Clear Memory Cache" 
 > 6] Click on "Clear Disk Cache" 
 > 6) Check the settings for "Compare the page in cache to the page on the network:"  
 > 7) Should be set to "Every time I view the page"
 > 8) Click on "OK" at bottom of the page
 > 
 > If you have further concerns or inquiries, please reply to this message
 > or call Client Services at 800-669-3900 or 402-970-5805.    
 > 
 > Thank you for choosing Ameritrade!
 > 
 > Sincerely,
 > 
 > Brian Riley
 > Client Services/Technology Support
 > Ameritrade
 > 
 > Original Message Excluded:
 > -------------------------