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Re: HP Printer Safety Recall Notice
- To: http://dummy.us.eu.org/noelle
- Subject: Re: HP Printer Safety Recall Notice
- From: http://dummy.us.eu.org/robert (robert)
- Date: Tue, 12 Mar 2002 11:48:25 -0500
- In-Reply-To: <http://www.topical_storm.com/~NFBBJIGFGLPBIEDGMJNFIEEECFAA.jeanine>
Noelle,
Do you remember if we have a gray cord?
> From: "Jeanine Leblanc" <http://www.topical_storm.com/~jeanine>
> Date: Tue, 12 Mar 2002 11:39:07 -0500
>
> Check your home printers too.
>
> -----Original Message-----
> From: Hewlett-Packard [http://www.hpccm.p0.com/~Hewlett-Packard.6qd1vbys.fk]
> Sent: Tuesday, March 12, 2002 11:20 AM
> To: Jeanine Leblanc
> Subject: Safety Recall Notice
>
> HEWLETT-PACKARD/LONGWELL
>
> SAFETY RECALL NOTICE
>
> Due to the nature of this safety recall we are contacting all
> registered customers. You will not be contacted regularly via
> email from Hewlett Packard. This email is "specific to this
> safety recall."
>
> In cooperation with the U.S. Consumer Product Safety Commission
> (CPSC), Longwell Electronics is recalling AC power cords shipped
> with certain inkjet printers manufactured by Hewlett-Packard
> Company. Our records show you may have one of the affected cords.
>
> PROBLEM: The plug that connects the power cord to the printer may
> crack, exposing live electrical contacts and presenting a hazard
> for electric shock or electrocution.
>
> PRODUCT: The recall is isolated to Longwell "LS-7C" gray two
> prong power cords. The cords were shipped with certain HP Deskjet
> and Photosmart printers in the U.S. and Canada from April 2001
> through January 2002.
>
> HOW TO DETERMINE IF YOUR CORD IS PART OF THE RECALL
>
> Step #1: Do you have one of the following printers?
>
> * DeskJet 800 series, 900 series
> * Photosmart 1000 series, 1100 series, 1200 series, 1300 series
>
> Step #2: Is your cord gray?
>
> * If your power cord is black it is not affected by this recall.
> If your cord is gray proceed to step 3.
>
> Step #3: Identify & Inspect the power cord.
>
> * Unplug the power cord from the wall outlet or power source.
> (Do not unplug the cord where it connects to the back of the
> printer).
>
> * Once the power cord has been disconnected from all power
> sources, check between the prongs of the plug and verify if the
> name "Longwell" is molded or printed on the cord.
>
> * If your power cord has "Longwell" on the plug, your cord is
> affected by this recall.
>
> WHAT TO DO:
>
> If your cord has Longwell on the plug, stop using it immediately
> and contact HP for a free replacement power cord.
>
> Contact Hewlett Packard
> http://p01.com/u.d?1ETuAMOo1VnLvS=20
> or at:
> 1-877-917-4378 24 hours a day, seven days a week.