*********************************************************************** PLEASE DO NOT REPLY TO THIS EMAIL. THE REPLY-TO BOX IS NOT MONITORED. *********************************************************************** Dear robert, Thank you for your recent order and for choosing Verizon. This email confirms your Disconnect order and provides online access to your local telephone service order details. ******************************************************************************* ********** ORDER OVERVIEW ******************************************************************************* ********** We have received your order for the following: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Other Products/Services ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Please be advised that the disconnection of your Local Telephone service will not automatically disconnect services, such as Internet or Wireless, associated with the disconnected line(s), even if the service appears on your Local Telephone bill. You must contact the service provider directly. If you have Verizon Internet services, please contact Verizon Online at 1 800 927-3000. If you have Verizon Wireless services, please contact Verizon Wireless at 1 800 922-0204. Long Distance: Please contact your Long Distance Carrier directly to disconnect your existing Long Distance Services if you do not have Verizon Long Distance. Verizon is not responsible for any charges you may incur from your Long Distance Company. ******************************************************************************* ********** TRACKING YOUR LOCAL TELEPHONE SERVICE ORDER ******************************************************************************* ********** Your local service tracking number is W1938603. Your local telephone service(s)is scheduled to be disconnected on 09/23/2003. To view your local telephone service order details and status, go to http://www22.verizon.com/pages/checkorder/ Be sure to have your tracking number and your billing telephone number available. Please note that it may take 24 business hours for your order to display. For questions and concerns regarding your local telephone service order, you can also email us at http://www.verizon.com/~eCenter Please remember to include the tracking number in your correspondence. ******************************************************************************* ********* LOCAL TELEPHONE SERVICE USER GUIDES AND IMPORTANT CUSTOMER INFORMATION ******************************************************************************* ********* Important Customer information and Local Service Product Guides are available online. To access this information, please click on the following link or copy the link directly into your web browser. http://www.verizon.com/customerinformation For voice-prompt instructions on using your local telephone service calling features, please call 1 800 523-0559 at any time. Thank you for allowing us to serve you. Sincerely, Verizon Visit us at http://www.verizon.com for more ways to meet your communication needs.