September 16, 2003 Dear robert: Thank you for your most recent credit card order with us. Unfortunately there is a problem with your card information. The card you gave us was denied credit. This could simply be an error in the card number, wrong expiration date, or your billing address did not match what the credit card bank has on file. We will automatically retry your card unless you notify us. Please call us as soon as possible, toll free 1-888-333-4660 to verify your card number and expiration date or call your bank on this matter. Yours truly, Goodman's ************************* CONTACT INFO: Toll free: 1-888-333-4660 Local: (305)278-8822 Fax: (305)278-1884 www.goodmans.net