I am sorry, but the telephone number our Hayward phone number) is not found in SBC's database system. In order to process your SBC DSL Order, you must provide a working SBC telephone number. If you would like to try a different DSL installation number, please reply to this email with the new number. Please let us know if you have any questions. Thanks, DSL Department 707-522-1000 Jenny http://www.sonic.net/~support Sonic.net DSL Dept. http://www.sonic.net/