Dear Mr., Thank you for your inquiry regarding your adress. I have completed your request to have your profile updated. Please allow 2 days to view the update online. If you have any further questions or concerns please contact us via email or by calling our Customer Service Center at, 1-800-656-6561, 24 hours a day, 7 days a week. Thank you for using Citizens Bank Online Services. Sincerely, T Zarr Online Banking Specialist -----Original Message----- To: http://www.citizensbank.com/~citizensbankonlinecustomersupport Date: Tue, 4 Nov 2003 05:43:08 -0500 From: "Robert" <http://dummy.us.eu.org/robert> Subject: Web Site Name: Robert Email Address: http://dummy.us.eu.org/robert Phone: Problem Summary Session Log New Knowledge Server Session Knowledge Base Custom Page Viewed Page Comments: The mailing address you have for my checking account is incorrect. The correct address is: Robert I really wish that your web site allowed me to do this correction on-line. It would save me a lot of time and trouble. *****This information may be confidential and/or privileged. Use of this information by anyone other than the intended recipient is prohibited. If you received this in error, please inform the sender and remove any record of this message.*****