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Support Ticket Confirmation #28006



Thank you for using the No-IP.com Support Ticket System.  This is a 
confirmation that a Support Ticket has been created for your query. Someone 
from our Support team will look into the problem you have reported and contact 
you shortly.

Your ticket number is: 28006

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http://www.no-ip.com/members/ticket/view.php?ticket=28006

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Subject: Confirm Host Active
Problem: 
When I click on
http://www.no-ip.com/hostactive.php?host=&domain=no-ip.com , I get
this message:

We are sorry but the host you requested has already been queued for
deletion.  You may re-add your host after the system has finished
processing the queue.

1) I clicked on the above URL as soon as I received the message. In fact,
I see in the header that the message was sent "Wed, 18 Aug 2004 18:27:51
-0700 (PDT)" and I received it at 18:30:36. So, I clicked on it a few
minutes after it was sent. How could it already be targeted for deletion?

2) I constantly update my IP address -- every 60 seconds in fact. As it
turns out, I have a static IP address. Why doesn't that count as
"active"?

Thanks.

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Regards,
No-IP Support Team




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