Thank you for using the No-IP.com Support Ticket System. This is a confirmation that a Support Ticket has been created for your query. Someone from our Support team will look into the problem you have reported and contact you shortly. Your ticket number is: 28006 Please keep this email handy so that you can check on the status of your request at: Again, Please do not reply to this email, this email was sent from an un-monitored account. If you need to add information to your ticket please do so by clicking the ticket link contained in this email. http://www.no-ip.com/members/ticket/view.php?ticket=28006 ------------------------------------------------------------------------------- Subject: Confirm Host Active Problem: When I click on http://www.no-ip.com/hostactive.php?host=&domain=no-ip.com , I get this message: We are sorry but the host you requested has already been queued for deletion. You may re-add your host after the system has finished processing the queue. 1) I clicked on the above URL as soon as I received the message. In fact, I see in the header that the message was sent "Wed, 18 Aug 2004 18:27:51 -0700 (PDT)" and I received it at 18:30:36. So, I clicked on it a few minutes after it was sent. How could it already be targeted for deletion? 2) I constantly update my IP address -- every 60 seconds in fact. As it turns out, I have a static IP address. Why doesn't that count as "active"? Thanks. ------------------------------------------------------------------------------- For more details on checking the status of your ticket, please refer to the e-mail message sent to you. Thank you! Regards, No-IP Support Team