I tried out your web site and was unable to rent anything. I noticed that my credit card was charged, but I am unable to access anything. I am running IE 6.0 and turned off all security features (made facets.org a trusted site) and it still does not work. I have *never* had such problems with a web site. Please cancel my account. I would also like a refund of the $24 since I am not able to rent anything. I am going to http://www.netflix.com instead.