Robert Dear Valued Customer, Thank you Robert for placing an order with Ace Hardware Outlet! We have received your order, and it is currently being processed. Your order information appears below. Order # 53612 Order Date: Friday, March 25, 2005 Quantity ..... Item # ........ Description ..................................................... Price -------------------------------------------------------------------------------- ---------- 1.............88155..........TOOL TIRE VALVE REPAIRS..........................................$1.79 3.............5038369........CABINET SAFETY LATCHPK/7.........................................$12.87 2.............8096794........BIKE TUBE SLIME 16X1.75..........................................$11.98 -------------------------------------------------------------------------------- ----------- Subtotal : $26.64 Shipping : $11.18 Total for this Order :$37.82 Ship To : Robert my-August-2004-work-address. my-August-2004-work-number Shipping Method: Standard Shipping-Delivery in 1 to 6 business days The time indicate represents days in transit once the item leaves our warehouse. E-mail Address: http://dummy.us.eu.org/robert CCNOTE: <br> We will send you an e-mail when your order has shipped. You can track the status of your order by going to our Order Status at https://www.acehardwareoutlet.com/secure/loginTracking.asp. You will have to be Logged In to check the status. Thanks again for shopping with us. Ace Hardware Outlet Customer Service http://www.acehardwareoutlet.com/ If you have any problems or questions, please e-mail us at http://www.acehardwareoutlet.com/~sales The receipt of this e-mail does not constitute our acceptance of an order until the order information is verified and your order is shipped. We reserved the right, without prior notice, to refuse any order for whatever reason. We will contact you if there is any problem with the order placed. For our terms and conditions, please check out our website. All sales are subject to acehardwareoutlet.com's Terms and Conditions in effect on the date of shipment which can be found at http://www.acehardwareoutlet.com/ If you have any questions or experience any problems with this order or the product received, do NOT visit or call your local Ace Hardware store since each Ace retailer is independently owned and operated. They will not be able to help you. Please e-mail us at http://www.acehardwareoutlet.com/~sales and we will glady help you. Return Policy If you receive an item different than what was described, or that is clearly not in a new condition, please contact us via e-mail and will exchange it. We only exchange the item for the same one, if it becomes necessary, but no exchanges for a different item. All returns must be authorized by management. Call for authorization number before shipping back any merchandise. Any merchandise returned without authorization will be refused. We have the right to refuse any package for return or replacement. All claims must be made within 7 days of receipt of package. If packaged is replaced and it is received again damaged, we will have to do a formal investigation via the shipper which usually takes about 5 to 10 business days.