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Re: Comcast max speed: Castro Valley
- To: "Bruce A. Mah" <http://www.sonic.net/~bmah>
- Subject: Re: Comcast max speed: Castro Valley
- From: Robert <http://dummy.us.eu.org/robert>
- Date: Sun, 17 Jul 2005 19:38:16 -0700
- Keywords: dccproc, Linksys, where-I-live, Comcast max speed: Castro Valley
> From: http://www.tomcat.kitchenlab.org/~somebodybogus
> Date: Sun, 17 Jul 2005 09:43:45 -0700
>
> If memory serves me right, Robert wrote:
> > This is interesting. I live in where-I-live. I thought it was my Linksys
> > router dying. I just accepted it. Now I know.
>
> Are you still seeing this problem?
No. My connections no longer seem to drop.
> When I went though this episode I
> think it was back in the spring (I'd need to look in my notes but I
> think it was around March). If it's still happening you really want
> to open a trouble ticket on this.
>
> It was rather frustrating to deal with because there was not a lot
> that either sonic's people or I could do directly, plus the actual
> root cause (ATM-layer congestion) is something that ASI's network
> monitoring system should have called out to them. Nevertheless, sonic
> did a fantastic job staying on top of things and making sure that the
> problem eventually did get fixed.
Yeah. This is the best ISP I've ever had.
> Cheers,
>
> Bruce.