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I have not received my tickets yet. Should I worry?... [Incident:080423-003868]
- To: http://dummy.us.eu.org/robert
- Subject: I have not received my tickets yet. Should I worry?... [Incident:080423-003868]
- From: http://www.ticketmaster.com/~customer_support
- Date: Wed, 23 Apr 2008 23:25:15 -0400 (EDT)
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Discussion Thread
Customer (Robert) 04/23/2008 11:25 PM EDT
I have not received my tickets yet.
Should I worry?
Auto-Response 04/23/2008 11:25 PM EDT
Based on your topic selection, the answer below has been identified as a
possible solution to your situation:
Our goal is to have tickets in the home of our customers within two weeks of
an order being placed. However, all delivery times are approximate and
sometimes delivery may be delayed. If earlier delivery is desired, we do offer
the option of UPS shipping to the credit card billing address or TicketFast,
where available, for an additional fee.
If you do not receive your tickets within 24 hours of the event, please
contact us, and we will make arrangements to have replacement tickets held for
you at the box office Will Call window on the day of the event.
You may confirm the status of your order (as well as your seat locations,
venue, performance date, fulfillment status, total charges, etc.) by going to
www.ticketmaster.com and signing in to your My Ticketmaster profile.
If this has not answered your question, please click the 'Submit Question'
button below and one of our Customer Support Representative will review your
e-mail and reply to you shortly.