ACM Membership No.: 7193433 Membership Expiration: December 31, 2009 Order No.: 8960494 Dear Robert: I would like to take this opportunity to thank you for renewing your ACM Professional Membership. My name is Nanette Hernandez, and I am your personal ACM Customer Service Representative. The renewal was processed under order ID 8960494. You will receive a postal acknowledgement within 4 to 6 weeks. If you do not receive it, or if you have questions about your membership or benefits, please email me at http://www.acm.org/~hernandez_rep, or call me at +1-212-626-0501. To find out the latest information on ACM publications, SIG activities, chapters, books, conferences, and much more, browse our web site at http://www.acm.org. Your contact information on file is as follows: Shipping Address: . where-I-live United States Telephone no.: my-Oakland-voicemail-number Fax no.: not on file If there are any inaccuracies in the information presented above, please notify me right away, via email to http://www.acm.org/~hernandez_rep. You may also make any necessary corrections online, by logging in with your ACM Web Account at: http://www.myacm.org/ and follow the link "My Contact Information". If you do not yet have an ACM web account, you may create one -- simply go to http://www.acm.org/account. Regards, Nanette Hernandez Your Personal ACM Customer Service Representative Email: http://www.acm.org/~hernandez_rep PH: 1-800-342-6626 (US and Canada) +1-212-626-0500 (Global) Hours of Operation: 8:30 AM - 4:30 PM, US EST