It looks like the files were downloaded to Music/iTunes/iTunes Music/Downloads but the files were never imported into iTunes and seem unplayable, as far as I can tell. Hopefully, they can tell us how to re-download the tracks. > From: iTunes Store <http://www.apple.com/~iTunesStoreSupport> > Date: Tue, 7 Apr 2009 23:10:46 -0700 (PDT) > > Dear customer, > > This is an automated reply, but an iTunes Store representative will be reviewing your request and will send you a personal response soon (generally within 24 hours). Meanwhile, you may find the following articles helpful. They address several common questions from customers: > > Possible iTunes Store errors > Mac: http://support.apple.com/kb/HT1412 > Windows: http://support.apple.com/kb/TS1424 > > How to resume interrupted iTunes Store downloads > http://support.apple.com/kb/HT1725 > > Finding missing iTunes Store music and video downloads > http://support.apple.com/kb/TS1408 > > Resending iTunes Gifts and Gift Certificates > http://support.apple.com/kb/HT1541 > > Please do not reply to this email. Thank you for your patience. > > Sincerely, > > iTunes Store Customer Support > http://www.apple.com/support/itunes/store/ > Message Subject: I didn't receive this playlist > Follow-Up: 71515291