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Re: I didn't receive this playlist; Follow-up: 71515291



Dear Noelle,

I understand that upgrading iTunes to the latest version and restarting your 
computer fixed the issue. I am glad the issue has been resolved to your 
satisfaction Noelle. Nothing makes Apple happier than to hear that we have 
pleased our customers. I wish you the best and hope that you continue to enjoy 
the iTunes Store. Remember, if you ever have any problems with Apple iTunes, 
please feel free to email us anytime. We'd be more than happy to help. 

It has been a pleasure assisting you Noelle. Also, Apple (and myself) are 
currently striving for the best service possible in making sure our customers 
have been taken care of to their satisfaction. If you'd like to comment or help 
improve Apple's quality of service that I provided you with this issue, you 
will be receiving a short survey regarding your experience with me.This survey 
only expresses your feedback regarding me. Your feedback is very greatly 
appreciated by me as well as Apple. Take care Noelle and have a good day. 

Sincerely,

Rashida
iTunes Store Customer Support 

Please Note: I work Tuesday -Friday 9.30am-6.30pm CT

Thank you for allowing me the opportunity to assist you. You may receive an 
AppleCare survey email, any feedback you provide would be greatly appreciated.




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