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Re: I didn't receive this playlist; Follow-up: 71515291
- To: http://dummy.us.eu.org/robert
- Subject: Re: I didn't receive this playlist; Follow-up: 71515291
- From: http://www.apple.com/~sonar
- Date: Thu, 9 Apr 2009 08:05:57 -0700 (PDT)
Dear Noelle,
I understand that upgrading iTunes to the latest version and restarting your
computer fixed the issue. I am glad the issue has been resolved to your
satisfaction Noelle. Nothing makes Apple happier than to hear that we have
pleased our customers. I wish you the best and hope that you continue to enjoy
the iTunes Store. Remember, if you ever have any problems with Apple iTunes,
please feel free to email us anytime. We'd be more than happy to help.Â
It has been a pleasure assisting you Noelle. Also, Apple (and myself) are
currently striving for the best service possible in making sure our customers
have been taken care of to their satisfaction. If you'd like to comment or help
improve Apple's quality of service that I provided you with this issue, you
will be receiving a short survey regarding your experience with me.This survey
only expresses your feedback regarding me. Your feedback is very greatly
appreciated by me as well as Apple. Take care Noelle and have a good day.Â
Sincerely,
Rashida
iTunes Store Customer Support
Please Note: I work Tuesday -Friday 9.30am-6.30pm CT
Thank you for allowing me the opportunity to assist you. You may receive an
AppleCare survey email, any feedback you provide would be greatly appreciated.