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RMA Notification - R-673539
- Subject: RMA Notification - R-673539
- From: "ROKU Technical Support help-at-roku.com |200911 mapquest roku/Example Allow|" <http://dummy.us.eu.org/robert>
- Date: Fri, 29 Jan 2010 15:34:50 -0800
- Reply-to: "help-at-roku.com |200911 mapquest roku/Example Allow|" <http://dummy.us.eu.org/robert>
Dear Customer,
I am sorry that you are experiencing a problem with your Roku Digital Video Player.   Please return your Roku Digital Player to the below address as soon as possible so we can quickly send you a replacement to allow you to start enjoying your entertainment again.
We will send you a replacement product prepaid via FedEx within 3 business days upon receipt of your unit.
About your RMA:
Name:  Robert
RMA Number:  R-673539
Product: Netflix Player by Roku
Shipping Address: .,
--,
where-I-live,
CA,
Shipping Instructions:
Please pack your old  Netflix Player by Roku securely, write your RMA number on the outside of the package and send the product pre-paid back to us at the below address.
We will send a replacement unit to you within 3 Business days from the time we received your unit.
RMA Fulfillment Address :
Roku, Inc.
103 Whispering Pines
SCOTTS VALLEY CA, 95066
UNITED STATES
If you believe that this RMA is incorrect or require additional assistance, please call our Customer Care at 1-888-600-ROKU (1-888-600-7658). Please refer to your RMA number, R-673539 .  Again, we apologize for your inconvenience.
Best Regards,
Roku Customer Care