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RMA Notification - R-673539



Dear Customer,

I am sorry that you are experiencing a problem with your Roku Digital Video Player.   Please return your Roku Digital Player to the below address as soon as possible so we can quickly send you a replacement to allow you to start enjoying your entertainment again.

We will send you a replacement product prepaid via FedEx within 3 business days upon receipt of your unit.

About your RMA:
Name:  Robert
RMA Number:  R-673539
Product: Netflix Player by Roku
Shipping Address: .,
--,
where-I-live,
CA,

Shipping Instructions:
Please pack your old  Netflix Player by Roku securely, write your RMA number on the outside of the package and send the product pre-paid back to us at the below address.

We will send a replacement unit to you within 3 Business days from the time we received your unit.

RMA Fulfillment Address :
Roku, Inc.
103 Whispering Pines
SCOTTS VALLEY CA, 95066
UNITED STATES

If you believe that this RMA is incorrect or require additional assistance, please call our Customer Care at 1-888-600-ROKU (1-888-600-7658). Please refer to your RMA number, R-673539 .  Again, we apologize for your inconvenience.

Best Regards,
Roku Customer Care


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