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Re: [Sonic #1630550] [SALES] moving but keeping same phone number
- To: http://www.sonic.net/~support
- Subject: Re: [Sonic #1630550] [SALES] moving but keeping same phone number
- From: http://dummy.us.eu.org/robert (Robert )
- Date: Thu, 25 Mar 2010 13:00:46 -0700
- Keywords: @sonic.net
I now have a move date for my phone service move.
It will be on Monday April 19.
My phone service is provided by AT&T.
Do I need to do anything special to make sure my DSL service is moved on
the same day/evening?
> From: "Sonic.net Tech Support" <http://www.sonic.net/~support>
> Date: Mon, 22 Mar 2010 11:35:35 -0700
>
> Good Morning,
>
> We will do our best to move the DSL service with the phone number the
> day of the move, but there is no promise that you will not have any
> downtime. You could have a couple days of downtime, but again we
> will do our best and try not to have that happen. If you do have
> downtime, you can still use Dial up service to hold you over until
> the DSL is up and running.
>
> Please make sure that we have at least a week minimum.
>
> For more information please call our Sales Department, M-F from 8am
> to 5pm, and we would be happy to help you.
>
> Have a great day!
>
> Tiffany
>
> Tiffany C. http://www.sonic.net/~sales
> Sonic.net Sales 707.522.1000
> Santa Rosa, CA 95407 http://www.sonic.net/sales/