Order ID: 2069128084 Customer ID: 2053228981 Order Date: 05-FEB-05 Dear Robert Thank you for your recent request for a refund for H&R Block TaxCut Deluxe for 2004. Please go to the below referenced web link for the terms of your refund. If you requested refunds for multiple products you will receive and must take action on each Letter of Destruction email. http://admin.digitalriver.com/dr/cs/ec_routing.eLOD_Redirect?S=1478&O=2069128084&V=1306561&L=1056684 NOTE: If you are receiving an error when clicking on the link above, you will need to copy and paste each line of the URL directly into the address bar of your web browser. Make sure not to include any spaces in the address bar as you copy and paste. When you have copied the entire link into your address bar, press "Enter" on your keyboard. Thank you for contacting Digital River. If you have any further questions or concerns, please feel free to "reply" to this e-mail. Sincerely, Customer Service Digital River, Inc. http://service.digitalriver.com/cs