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Shop Confidently
Membership: We will refund your membership fee in full at any time if you are dissatisfied.
Merchandise: We guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones.
How to Return: Simply return your purchase at any one of our Costco warehouses worldwide for a refund (including shipping and handling). If you are unable to return your order at one of our warehouses, please contact:
Costco.com customer service or call 1-800-955-2292
Business Delivery customer service or call 1-800-788-9968
To expedite the processing of your return, please reference your order number.
If you request an item be picked up for return, the item must be packaged and available for pick up in the same manner as it was delivered.
If your order was delivered “curb side,” it will need to be available for curb side pick up.
If the item arrived to you in a box, it will need to be in a box at the time of pick up.
Please click here for additional returns information.
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