neck cervical collar broke (sent to http://www.coreproducts.com/~contract)

[http://www.sneakemail.com/~bccme]

This morning, I managed to pull apart the velcro from the piece that connects to it.  Rather than pulling on the velcro itself, I pulled the connecting tab.

Now it's completely broken after owning it for only 1 week.

I am very disappointed in the design of your cervical collar.  My wife's cervical collar is also a Core Products brand, but it has a wide velcro connector and has never broken in the 3 years she's owned it.

I plan to avoid buying Core Products products in the future.

Robert
where-I-live