Last night, I was thinking that a good way to avoid being directed to the HR department would be to concoct a survey of questions. Say that you're conducting a survey, perhaps asking about the medical records technology used. You should prepare a series of questions about medical records technology and be sure to include the asking of the person's name and position. Write down their name. From there, you may be able to map out the organization from the outside. If they ask for your name, you can give it. If they ask for the survey company, say the survey is for Robert &. You may also want to take a look at that cold calling book.