RE: CREDO Long Distance account inquiry [ ref:00DAHOhL.500G7ZkLI:ref ]

[CREDO Mobile <http://www.credomobile.com/~customerservice>]

Dear Mr.,

Thank you for your e-mail.  I have reviewed your account and you do not have any interruptions here to prevent you from having long distance with us.  Are you able to make any calls on your phone?  

Please verify if you still have our long distance, dial 1-700-555-4141, you should hear Welcome to Sprint as we lease Sprint lines.  

If you do not hear this please give us a call for assistance as we do not have an email address listed on your account to give your particular information from your account.  

Thank you for your understanding in this matter. 

If you have any further questions or concerns about your CREDO Long Distance service, you?re welcome to e-mail me directly or speak with one of our friendly customer service representatives at 1-800-788-0898. We?re available Monday-Friday,5:30am-7:30pm PST, and Saturday-Sunday, 7 a.m. to 5 p.m. PST. For frequently asked questions about your account, visit credolongdistance.com/members.

Thanks for your continuing support for CREDO Long Distance, the phone company that makes a difference with every call. 

Regards,

Nancy
Customer Relations
CREDO Mobile

-----Original Message-----
From: Robert [http://dummy.us.eu.org/robert]
Sent: 7/18/2011
To: CREDO Mobile Customer Service
Subject: CREDO Long Distance account inquiry

Our local service is working fine, but long distance is not working.

Our home phone is our-San-Jose-phone-number.

Is this a general technical problem?

Thanks.

ref:00DAHOhL.500G7ZkLI:ref