StumbleUpon Support Re: (#146657) V5: unable to visit robertb

[Adrian <http://www.stumbleupon.zendesk.com/~notifications-support>]

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StumbleUpon Support Re: (#146657) V5: unable to visit robertb

Your request (#146657) has been updated. 
You can add a comment by replying to this email.

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Adrian, Apr 02 11:47 am (PDT):

Hello,

Robertb still has an R rating so you still will not be able to see his profile. 
We cannot change his rating without his consent. You can change your own rating 
to R. If you wish to change the rating of your profile, go to 
https://www.stumbleupon.com/settings/stumbles and select "Include R ratings"

I hope this helps.

Adrian
StumbleUpon Community Advocate

Read our blog: http://www.stumbleupon.com/sublog/ 
Be our friend on Facebook: https://www.facebook.com/StumbleUpon
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Check out our videos on YouTube: http://www.youtube.com/user/stumbleupon 
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Dh8oet702, Apr 01 07:37 am (PDT):

Still cannot see robertb's profile.  Is there anything else I need to do?
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Adrian, Mar 05 10:56 am (PST):

Hi,

Sorry for all the confusion. Have robertb write into us and I can change his 
rating so that you guys can follow each other. I will set both to G rating, the 
default setting. The Adult Interests message he received is misleading as he 
does not have any Adult Interests. 

Adrian
StumbleUpon Community Advocate

Read our blog: http://www.stumbleupon.com/sublog/ 
Be our friend on Facebook: https://www.facebook.com/StumbleUpon
Follow us on Twitter: http://twitter.com/#!/StumbleUpon 
Check out our videos on YouTube: http://www.youtube.com/user/stumbleupon 
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Dh8oet702, Mar 04 02:50 pm (PST):

robertb has confirmed that he did not select any Adult Topics.  Yet, when I "
Flag this stumbler", it says "Robertb's rating cannot be changed to less than 
R-rated because Robertb has signed up for adult topics."  Any way around this?
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Adrian, Feb 29 03:39 pm (PST):

Hello, 

Thanks for contacting us. User robertb has an R-rating. Yours is currently G. 
You cannot share to or visit this user's profile but they can see your profile 
and share with you.

If you wish to change the rating of your profile, you will find that the 
following FAQ entry explains how you might have acquired your rating, and also 
outlines the steps that you must follow in order to apply for a change in 
rating: 

http://www.stumbleupon.com/help/profile-settings/#prefs_rating_adult

I hope this helps.

Adrian
StumbleUpon Community Advocate

Read our blog: http://www.stumbleupon.com/sublog/ 
Be our friend on Facebook: https://www.facebook.com/StumbleUpon
Follow us on Twitter: http://twitter.com/#!/StumbleUpon 
Check out our videos on YouTube: http://www.youtube.com/user/stumbleupon 
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Dh8oet702, Feb 26 09:04 am (PST):

I can no longer see my friend "robertb"'s profile.  And no matter how I change 
the settings, I still cannot.

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