We seem to be experiencing some problems with whitelists. See below for a detailed example. I just checked the whitelists, both the From and Subject ones and they look correct. Any ideas why this may not be working for these particular emails? > From: Noelle <http://dummy.us.eu.org/noelleg> > Date: Fri, 12 Apr 2013 18:13:36 -0700 (PDT) > Subject: Re: Sonic.net Graymail for Apr 12, 2 new messages for noelleg. (fwd) > > not sure why tedrall in Graymail again. he's on my whitelist still. > > > Content-Type: multipart/alternative; boundary=" > > graymail-multipart-boundry" > > From: "Sonic.net Support" <http://www.sonic.net/~support> > > To: http://dummy.us.eu.org/noelleg > > Subject: Sonic.net Graymail for Apr 12, 2 new messages for noelleg. > > Precedence: bulk > > Date: Fri, 12 Apr 2013 00:17:07 -0700 > > MIME-Version: 1.0 > > Content-Type: multipart/mixed; boundary="graymail-multipart-boundry" > > X-Sonic-SB-IP-RBLs: IP RBLs . > > X-Bogosity: Unsure, tests=bogofilter, spamicity=0.500000, version=1.2.2 > > Date: Fri, 12 Apr 2013 00:17:07 -0700 > > > > MIME-Version: 1.0 > > Content-Type: text/plain; charset="US-ASCII"; format="flowed" > > Content-ID: <http://www.og.sonic.net/~1365751027.a2dE31477.8510> > > > > The following new messages are being kept for you in your Graymail > > box. If you wish to have any of these messages delivered to your > > Inbox or to whitelist any of the senders to assure future delivery, > > please go to the Graymail management tool at > > > > https://members.sonic.net/email/graymail/ > > > > From: Subject: > > > > 1 Ted Rall <http://www.aol.com/~tedrall [Ted Rall Subscription Service] Cartoons 4-12 > > 2 Ted Rall <http://www.aol.com/~tedrall Cartoons 4-12-13, 4-15-13 & 4-17-13 > > > > You can maintain your SpamAssassin preferences including turning off these > > daily reports by using the SpamCan Email configuration tool in the Sonic.net > > Membertools at https://members.sonic.net/email/spam/filtering/ > > > > Messages in your Graymail folder will automatically be deleted after 14 > > days or when there are more than 1000 messages. > > > > -- > > Contact Support: http://www.sonic.net/~support | 707.522.1000 > > Copyright (C) 2008 Sonic.net All rights reserved.