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FW: [Sonic #2300952] blacklisting not working



 > From: "Sonic.net Tech Support" <http://www.sonic.net/~support>
 > Date: Tue, 23 Apr 2013 19:21:39 -0700
 >
 > Hello,
 > 
 > Blacklisting works by adding a high score value to the messages that fit the 
 > criteria for blacklisting, which sends them to Graymail. Graymail exists so 
 > that things that get caught by Spam Assassin are somewhere retrievable in case 
 > of false positives. If that domain is blacklisted, and messages from that 
 > domain end up in Graymail, the system is working! Additionally, emails caught 
 > in Graymail get automatically deleted from Graymail after (by default) 7 days 
 > so if it's legitimately caught and you don't want it, no action is necessary.
 > 
 > Alternately, there is an option in Member Tools (http://members.sonic.net) 
 > under SpamAssassin Preferences to drop blacklisted messages (bypassing Graymail)
 >  however this causes any false positives to be lost forever with no warning.
 > 
 > Thank you for choosing Sonic.net!
 > 
 > > To: http://www.sonic.net/~support
 > > 
 > > *@yourfanbox.com is blacklisted.  Yet, noelleg (see below) continues to
 > > receive the messages in her graymail.
 > > 
 > > Could you explain why?
 > > 
 > >  > From: "Sonic.net Support" <http://www.sonic.net/~support>
 > >  > To: http://dummy.us.eu.org/noelleg
 > >  > Subject: Sonic.net Graymail for Apr 22, 1 new messages for noelleg.
 > >  > Date: Mon, 22 Apr 2013 00:16:01 -0700
 > >  > 
 > >  > The following new messages are being kept for you in your Graymail
 > >  > box.  If you wish to have any of these messages delivered to your
 > >  > Inbox or to whitelist any of the senders to assure future delivery,
 > >  > please go to the Graymail management tool at
 > >  > 
 > >  >     https://members.sonic.net/email/graymail/
 > >  > 
 > >  >     From:                      Subject:                                   
 > >   
 > > 
 > >  > 
 > >  > 1   "ghost man" <fbNOREPLY@yo  ghost man shared some photos with you      
 > >   
 > > 
 > >  > 
 > >  > You can maintain your SpamAssassin preferences including turning off these
 > >  > daily reports by using the SpamCan Email configuration tool in the 
 > > Sonic.net
 > >  > Membertools at https://members.sonic.net/email/spam/filtering/
 > >  > 
 > >  > Messages in your Graymail folder will automatically be deleted after 14
 > >  > days or when there are more than 1000 messages.
 > >  > 
 > >  > --
 > >  > Contact Support: http://www.sonic.net/~support | 707.522.1000
 > >  > Copyright (C) 2008 Sonic.net All rights reserved.
 > 
 > Brad H.				http://www.sonic.net/~support
 > Sonic.net Support		707.547.3400
 > Santa Rosa, CA 95407		http://www.sonic.net/support/
 > 




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