Hello, We were able to migrate your VM to a new server using the live migration tools with minimal down time. This decision was made as it was likely to be less downtime than if the hardware issue were to occur again, which seemed likely. Please let us know if we can be of further assistance. http://www.CoreSpace.com/~HelpDesk Dallas 214-688-9600 Toll Free 1-800-976-CORE www.CoreSpace.com