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FW: Update: Sonic.net MOTD: Fusion Voice Outage



We might not have been receiving phone calls.  Hard to tell.

 > From: Support Group <http://www.sonic.net/~motd>
 > Date: Fri, 29 Aug 2014 07:31:47 -0700
 >
 > _[ http://corp.sonic.net/status ]_( Sonic.net System Status)_
 > 
 > https://corp.sonic.net/status/2014/08/28/fusion-voice-outage/
 > 
 > Update:(7:25AM): Fiber splicers worked thru the night to complete repair of
 > the damaged cable.  All inbound calling issues caused by this outage
 > should be resolved. Please contact support if you continue to experience
 > any problems.
 > 
 > Update: (9:15PM): Fiber splicers are on site excavating the damaged cable.
 > We do not yet have an ETR as the extent of damage is yet to be fully
 > determined.
 > 
 > Update: (6:24PM): This outage was caused by a fiber cut in one of our
 > upstream voice providers' network. This outage is affecting some dial-up,
 > Fusion, and FlexLink calls. We will continue to provide updates as they
 > become available.
 > 
 > Update: (6:15PM): We also believe that some dial-up users may be having
 > issues with that service as well. We are still investigating the voice
 > problems.
 > 
 > We are receiving reports of some Fusion users having trouble with calls
 > inbound to their lines. We are investigating these reports with our
 > upstream provider and will update this message when we have more
 > information.
 > 
 > - NOC




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