IEEE Web Feedback and Inquiries Form (150823-985) [Incident: 150824-000245]

["IEEE Support Center" <http://www.ieee.org/~SupportCenter>]

IEEE Web Feedback and Inquiries Form (150823-985)
Response By Email (Karen J) (08/24/2015 09:54 AM) 21-August-2015
Affiliate Member 76191728
Dear Robert,
Thank you for your support in The IEEE Computer Society. We truly value your 
22 years of IEEE Computer Society Membership. I understand that you are 
inquiring about changing the format of your subscription to IEEE Software 
Magazine. Mr., I am very sorry, we cannot make any changes to your 2015 
IEEE subscriptions due to the time period to make any changes expired after 
15-August-2015.
Mr., you may select the available format options when you renew for 
2016.
The 2016 renewals will be available online after 01-September-2015.
Perhaps you may wish to join IEEE in 2016 and become an IEEE Member. IEEE is 
open to individuals who by education or experience give evidence of competence 
in an IEEE designated field of interest. The designated fields are, in broad 
terms: Engineering, Computer Science and Information Technology, Physical 
Sciences, Biological and Medical Sciences, Mathematics, Technical 
Communications, and related Education, Management, Law, and Policy.
To learn about the benefits of IEEE Membership please visit our website; 
http://www.ieee.org/membership_services/membership/benefits/DF_IEEE_MIG_MCT_25171
 ,
http://www.ieee.org/membership_services/membership/benefits/DF_IEEE_MIG_MCT_25171
,
I hope that I answered your questions today.
If you need further assistance, please do not hesitate to contact myself or 
the IEEE Contact Center. The IEEE Contact Center is available to assist you 
24/5, Sunday 4:30pm - Friday 4:30pm ET.
Thank you for your continued support in the IEEE.
Kindest Regards,
Karen Jongeleen
IEEE Contact Center
445 Hoes Lane
Piscataway, NJ 08854
1.732.981.0060, Worldwide
1.800.678.4333, US & Canada
IEEE â?? Advancing Technology for Humanity
Auto-Response By (Administrator) (08/24/2015 08:29 AM) Thank you for 
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Mv_P~zj~PP9G,
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Customer By CSS Email () (08/24/2015 08:29 AM) On 8/23/2015 8:05 AM,
The following information was submitted:
Name = Robert
Member = Member
MemberNumber = 76191728
Subscriber = null
Institution =
Author = null
Publication = null
PubTitle =
Other = null
OtherName =
Response_expected = on
submit_to = http://www.ieee.org/~member-services ,http://www.ieee.org/~member-services,
Comments = I was dismayed to discover that I accidentally signed up for the 
digital edition of the IEEE Software magazine instead of the print edition.
I would like to upgrade to the print edition of IEEE Software. What would it 
take to do that?
Thanks.

Incident Reference # 150824-000245

 
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