> From: Noelle <noelle> > Date: Wed, 28 Oct 2015 11:40:03 -0700 (PDT) > > it definitely was the problem, when I tried to get on from Firefox the > second time computer froze up again. the good thing was they didn't have > anything to share visually so it was more of a teleconference(used the > regular phone instead of Gmail) > apparently there is a way to save spreadsheets, it sounds like another > shared drive thing. someone else had this problem, asked the right person > who had a step by step way to do it. I am waiting for this. they also want > to have another meeting for those with problems. other people had problems > with running those reports. Did some google searches. Looks like your Java may be out-of-date. Probably need to update it. If you need to run gotomeeting.com in the future, I'll probably have to help you with it. We could do it on a weekend since it's possible to use the "wizard" to test out the connection.