> From: Noelle <noelle> > Date: Thu, 29 Oct 2015 10:49:32 -0700 (PDT) > > "clear recipient nickname cache in Outlook" in how to fix it message. > we don't have global contacts list, we have "People" instead Well, the problem with Outlook is that there is a "global" contacts list and then there is a "local" contacts list. The two aren't necessarily synchronized, unfortunately. So, if there's a way to reach the "global" contacts list, then you'll be able to find out the correct contact information (email address, etc.). > On Thu, 29 Oct 2015, Robert wrote: > > You might try looking it up in the "Global Contacts List", if you have > > one, instead of just "Contacts".