[#20002087] unable to pay for domain renewal

[HomepageUniverse <http://www.homepageuniverse.com/~do_not_reply>]

******************************************************************************
THIS IS FOR YOUR INFORMATION ONLY.  PLEASE DO NOT REPLY TO THIS EMAIL
You view/respond to your ticket at http://my.homepageuniverse.com/support/tickets/id/20002087
******************************************************************************

Your support ticket #20002087 for the account "robert" has been worked on by a
member of our staff and has been updated/responded on 5 Jan 2016, 5:09 pm PST.  The
response is as follows:

*----------------------------------------------------------------------------*

"Domain Renewals: unable to pay for domain renewal"

Hello,

You are not selecting the drop down for creating a new Credit Card Payment Profile.
But if you want to use PayPal you can select PayPal from that drop down menu and then pay with PayPal.
Or you can come to live chat and we can try to connect to your computer and help you.

Thank You,
Mario
Sr. Support Team

*----------------------------------------------------------------------------*

If you would like to amend, followup or just track the status on this ticket,
you can do so at http://my.homepageuniverse.com/support/tickets/id/20002087

Please refer to the ticket number: 20002087, for all future correspondence
concerning this particular issue. 

Please do not reply to this email, as it will not be seen by any of our staff.
If you want to update your ticket, please do so at
http://my.homepageuniverse.com/support/tickets/id/20002087

To access the Ticket System, go to http://my.homepageuniverse.com/support/tickets

Regards,

HomepageUniverse
http://my.homepageuniverse.com/support