PBAVSRE (fwd)

[Noelle <noelle>]

 > From: "Susan Balanon" <http://www.comcast.net/~sbalanon>
 > Date: Thu, 22 Dec 2016 04:23:10 -0800
 > 
 > Hello Noelle,
 > 
 > Yes, HIM has been outsourced to that management company which is in Texas,
 > according to Suzanne.  Suzanne doesn't know much about PBAVSRE, because it
 > happened back in October around the time that she broke her hip.  She is
 > still out on disability.  Plus she only works one day a week, and when I
 > left the office was under repairs from the flooding, and her hours were
 > reduced because of the way Diane had relocated transcription.  Suzanne was
 > sharing a desk with Bob.  In late September there was a fire upstairs, and
 > the flooding was from the sprinkler system.  It turned on, and we all know
 > water runs down.  Suzanne just recently was allowed to start driving again,
 > but just locally around the Santa Cruz area.   But transcription was not
 > part of the outsourcing, because they are not part of Medical Records.  Plus
 > they are union.  I was told that because transcription is union they now
 > report to the manager/supervisor of admitting.  Suzanne's info mostly comes
 > from Elinor.  I did some more info from Gaylyn when she called me a couple
 > of weeks ago.   HIM and St. Louise (coding staff only) were outsourced to
 > PBAVSRE, and not the other HIM departments.  Suzanne did say that if the
 > transcriptionists want time off or have any other issues, they cannot go to
 > Diane or Phyllis.  When I went into get my Girl Scout candy from Stacy, she
 > said that for her she is paying less for PBAVSRE's group health than what
 > she had under .  Karen and Art said that sick leave has been removed from
 > PTO, so if you get sick for some reason you use those hours.  Plus the
 > Friday after Thanksgiving was added as a holiday.  I called Maria Diaz last
 > Saturday to talk to her, and she informed me that now she is working every
 > Saturday & Sunday from 5 AM to 2:30 PM.  This is new, because Sunday we were
 > closed and there was no staff in HIM, and Saturday Phyllis had the clerks
 > rotate.  Oh, and everybody had to get new badges, the kind with the green
 > strip to identify them as "contractors".  Suzanne and everyone said that all
 > employees were called in for a meeting, and blam, informed of the change.
 > It happened just like that.  
 > 
 > I think that I have given you all the info that I was given.  I forgot one
 > thing.  When I visited that one day, Diane did mention that there were
 > openings, but she isn't involved.  Plus she made the remark that people need
 > to leave, i.e. upper management.
 > 
 > Susan