Dear Postal Customer, This message is to let you know that we have received your inquiry at the Post Office. After we review and investigate the information you have provided, we will contact you and work with you until the case is resolved. Thank you for letting us know about this issue. We look forward to serving you. Sincerely, Your United States Postal Service Lalaine Supervisor Customer Services (408) 292-0487 http://www.usps.gov/~Lalaine.g.canoy PS: Please do not reply to this message as this email address is not monitored for responses. Your privacy is important to us. If you would like additional information on our privacy policy, please visit www.usps.com.