Sounds like he needs to flash upgrade his BIOS, if that's possible. That's all I can think of. > From: "http://www.juno.com/~w1few" <http://www.juno.com/~w1few> > Date: Sun, 13 Aug 2017 16:24:44 GMT > > A question:I recently purchased a PR01X docking station + PA13 power adaptor to > use with my D800 laptop(s) (WinXP SP3).I almost have the user guide memorized, > I've been through it so many times. But, I'm still plagued with an > error/problem I cannot figure out and online searches aren't turning up any > useful answers. I get the impression this problem isn't all that unusual.My > problem is after mating the computer and docking station, when I power up the > computer, I'm greeted with an error message that tells me the computer is > docked and there is no external power so the computer is running only on > battery. It then presents me with only 1 option which is to press F1 which > causes the computer to shutdown. Without the docking station, the PA13 powers > the computer just fine. Help!