> Begin forwarded message: > > From: "Cinemark.com" <http://www.info.cinemark.com/~sitesupport> > Subject: Cinemark Purchase Confirmation > Date: September 2, 2017 at 1:49:04 PM PDT > To: http://www.gmail.com/~hhoward40 > > Thank you for your purchase. > You have successfully purchased the following... > > > Wind River > Luxury Lounger CinéArts > Saturday, September 2 at 8:10 PM > > Century Cinema 16 > > 3 GenAd Weekend > Seats: C21,C20,C17 > 3 Tickets $42.00 > Convenience Fee $4.50 > $1.50 per ticket > Total $46.50 > Payment Summary > > Your card or cards were successfully charged on 9/2/2017 at 1:49 pm > > MasterCard â?¦ XXXXXXXXXXXX2150 $46.50 > Confirmation Number > > 3999923382150 > > You earned 10 points. > > 10 points for online purchase. > > Youâ??ve reached your daily online purchase limit. > > Ticket Information > > Skip the line! Present your ticket confirmation barcode directly to the ticket podium for expedited service at the theatre! > > Want to pick up your tickets? Visit the theatre box office or kiosk to print your tickets. > > Theatre Box Office - Present your confirmation email (on your smartphone or printed out), confirmation number, or barcode to receive your tickets > Kiosk - Scan your confirmation barcode or enter your confirmation number to print your tickets > Reserved Seating Information > > Reserved seating guarantees your seats so there is no standing in line required. Please feel free to arrive at your leisure, but with enough time to buy your favorite snacks before showtime. > > General Admission Seating Information > > Purchasing tickets online guarantees you a seat, however, we cannot guarantee that all seats will be together. Seating for General Admission films is on a first-come, first-serve basis. We recommend arriving at the theatre at least 45 minutes in advance of the show. > > Refunds and Exchanges > > Have a Cinemark account and need a refund? Self-service refunds on tickets are available for guests who purchased tickets with a Cinemark account. Simply visit cinemark.com and sign-in to the Cinemark account used to purchase tickets on cinemark.com or in the Cinemark app to process your own refund for eligible tickets. > > Self-Service Refunds on cinemark.com: > If you purchased your tickets while signed in to your Cinemark account, you can perform a self-service refund any time before the showtime. The purchasing credit card information will be required for confirmation in order to complete the self-service refund. To refund your tickets, sign in to your account on cinemark.com and view your upcoming tickets within your account. Find the tickets which you wish to refund, and select â??Request Refund.â?? Enter your card information for confirmation and follow the instructions to refund your tickets to the original payment method(s). Once the showtime for the ticket has passed, tickets are not refundable via the self-service option on cinemark.com. > > Refund or exchanges at the theatre's box office: > Tickets may be exchanged or refunded at the theatre's box office any time on or before the original date of the ticket. To exchange cinemark.com ticket purchases at the theatre, the credit card or gift card used in the online purchase must be presented at the box office. To refund cinemark.com ticket purchases at the theatre (minus the convenience fee), the confirmation number and credit card or gift card used in the online purchase must be presented at the box office to process a refund. Once the original date of the ticket has passed, tickets are not refundable. > > In the unusual situation that a show is cancelled, you will be entitled to a refund for the full purchase price of your tickets, including any service charges or convenience fees. If you have any questions, please email into http://www.cinemark.com/~sitesupport <http://www.cinemark.com/~sitesupport>. > > Rating Policy > > Valid ID required for R-rated films. No one under 17 admitted to R-rated film without parent or legal guardian. > Child tickets are valid for children 11 years and under. > Students must present valid student ID with student tickets. > Questions? > > Visit cinemark.com/FAQ to find frequently asked questions and answers. If you have further concerns or questions, please contact Cinemark Customer Service at http://www.cinemark.com/~sitesupport <http://www.cinemark.com/~sitesupport> or 1-800-246-3627. > > ©2017 Cinemark USA, Inc. Century Theatres, CinéArts, Rave, Tinseltown, and XD are Cinemark brands. â??Cinemarkâ?? is a registered service mark of Cinemark USA, Inc.