> From: Noelle <noelle> > Date: Wed, 18 Apr 2018 11:33:28 -0700 (PDT) > > I did. it still says low battery. I'll keep it plugged in Oh. It doesn't say "charging"? If not, there probably is something with the device itself. Oh, well -- so much for that investment! I wonder if someone is selling the old version. I liked that model better. > On Wed, 18 Apr 2018, Robert wrote: > > > From: Noelle <noelle> > > > Date: Wed, 18 Apr 2018 10:54:30 -0700 (PDT) > > > > > > I think it's a piece of %$^^(...says battery low. so there's something > > > wrong > > > with the charging mechanism > > > > Well, it could be the cable. I did swap cables over the weekend. If > > you're up to it, please try disconnecting it, unplugging your phone, and > > try connecting to your phone's charger and see if that works. If you > > don't want to do that, that's fine.