RE: Reference Number 114050035 Dear ROBERT, We have received your Autoload cancellation request. For the cancellation to take effect, you must tag your card on a Clipper® card reader. The cancellation will be available on most readers within 24 hours however; it may take up to 5 days for buses and light rail vehicles. You should be aware that if your cash balance falls below $10 or your pass expires before this process is completed, tagging your card to a card reader will continue to Autoload the pre-specified amount or pass. If you have any questions, please feel free to call the Clipper® Customer Service Center and refer to the reference number provided. Thank you for using Clipper®. Clipper® Customer Service Center 877.878.8883 clippercard.com http://www.clippercard.com/~custserv