NCTUEfreeze.pdf Exchange Service Center - NCTUE box 105561 Atlanta, GA 30348-5561 May 29, 2018 000000001-FLT , FLT000001â??XWFâ??000000001â?? 1â?? 1AN 000000001-FLT Robert where-I-live May 29, 2018 Dear Robert: We are writing to confirm that a security freeze was placed on the National Consumer Telecom & Utilities Exchange, Inc. (NCTUE) data report on May 29, 2018. The NCTUE is a national, member-owned consumer reporting agency comprised of cable, electricity/power, phone, gas, water and pay TV providers. These members, through its database, exchange information on new-connect requests, defaults, account payment history and fraudulent account activity. In order to (i) permanently remove the security freeze or (ii) authorize NCTUE to release your data report for a specific party or period of time, you must provide us with a 10 digit personal identification number ("PIN"). Your PIN is 1409231620. It is for your personal use only and should not be provided to anyone else, including potential creditors or service providers. If you lose or forget your PIN, you may obtain a new PIN by mailing your request via mail, together with a payment of $0.00 ($0.00 if age 65 or older), if applicable, to: Exchange Service Center - NCTUE box 105561 Atlanta, GA 30348-5561 You may have the security freeze temporarily lifted or permanently removed by contacting us at https://www.exchangeservicecenter.com/freeze, calling us at 1-866-349-5355 or mailing your request to the address above. With either request, you must provide the following personal ID information: (1) complete name, including any suffix (e.g. Jr., Sr., etc.), (2) complete address, (3) Social Security number, (4) date of birth, and (5) PIN. Your request must also include, as applicable, the date range (e.g. March 15 - March 21) for the temporary lifting of the freeze or the proper information regarding the third party who is to receive your data report. We cannot complete your request without all of the foregoing information. Incomplete requests will be returned. Note: It is recommended that you temporarily lift the security freeze for a specific period of time rather than for a specific party or parties, particularly if you are applying for services such as telecom, pay TV or utility. Temporarily lifting the freeze for a specific party may delay the service application and approval process. Upon receipt of your request, we will provide you with confirmation that your request to lift the security freeze for a specific period of time has been processed, or, if you request that we lift the freeze for a specific party, we will issue to you a one-time use four digit PIN for you to provide to that party that will enable same to access your data report. It is possible that the use of the PIN will delay the application and approval process. Therefore, temporarily lifting the freeze for a specific period of time will provide you greater flexibility. The charge to place the security freeze on your NCTUE data report is $0.00. The charge to temporarily lift the security freeze for a specific period of time is $0.00. The charge to temporarily lift the security freeze for a specific party is $0.00. The charge to permanently remove the security freeze from your NCTUE data report is $0.00. If you are age 65 or older, there is no charge to place the security freeze on your NCTUE data report, but there may be a charge of no more than $0.00 to temporarily lift, permanently remove or replace the security freeze. Please include payment by check or major credit card for the appropriate fees. For VISA, MasterCard, Discover or American Express payment, please include your name as it appears on the card, the card number and the expiration date. If you are a victim of identity theft and you submit or have previously submitted a copy of a valid police report or valid Department of Motor Vehicles investigative report that alleges a violation of Section 530.5 of the Penal Code, no fees will be charged to place a security freeze on your NCTUE data report, temporarily lift the security freeze for a specific party or specific period of time, to permanently remove the security freeze from your NCTUE data report or for a replacement 10 digit PIN. We will provide you with written confirmation of the successful completion of your security freeze request. FLT000001â??XWFâ??000000001â?? 1â?? 1AN To make a security freeze request with the national consumer credit reporting agencies, please contact Equifax, Experian and TransUnion: Equifax, box 105788, Atlanta, GA 30348-5788, (888) 298-0045 Experian, box 9554, Allen, TX 75013, (888) 397-3742 TransUnion LLC, box 2000, Chester, PA 19016, (800) 680-7289 Thank you for giving us the opportunity to serve you. Exchange Service Center - NCTUE FLT000001â??XWFâ??000000001â?? 1â?? 1AN FLT000001â??XWFâ??000000001â?? 1â?? 1AN