Re: Happy 2019 Winter Solstice!

[Robert <http://dummy.us.eu.org/robert>]

 > From: Steven Chan <http://www..edu/~steven.chan>
 > Date: Tue, 31 Dec 2019 07:24:42 -0800
 >
 > Hi Robert, thank you so much for the updates! It's good to hear how 
 > you've been doing all these years.
 > 
 > I was wondering — how on earth did you get the  e-mail address 
 > situation resolved? Was there a specific person, and specific 
 > department, you could talk to?
 > 
 > (you can tell, because I have a  address too, which I heavily 
 > rely on.  I've inadvertently gotten other peoples' e-mails. I have a 
 > feeling that one of these days, my e-mail address might be given away)

Unfortunately, I don't have all the steps.  The last note that I made
indicated that I called the IT people via BConnected at Cal Berkeley,
they filed a ticket, and the account was restored soon after that.

I should note that they put you through the third degree: they ask for
your student ID number and your graduation year.  So, be prepared.

 > Thanks, and Happy New Year!
 > Steve