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Re: TIME SENSITIVE: Your reservation cancelation (fwd)



What?! 😩

Darn, I’m bummed you got cancelled. That’s disappointing. It sounds like
they’re overwhelmed. Boo.

Someday things will go back to some kind of normal.  Sigh. //emy

On Mon, Aug 10, 2020 at 6:10 PM Noelle <http://dummy.us.eu.org/noelleg> wrote:
 > Well, this didn't work out like it was supposed to!
 >
 > ---------- Forwarded message ----------
 > From: The Esalen Institute <http://www.retreat.guru/~register+esalen>
 > To: http://dummy.us.eu.org/noelleg
 > Date: Tue, 11 Aug 2020 00:12:16 +0000
 > Subject: TIME SENSITIVE: Your reservation cancelation
 >
 > Dear Noelle
 >
 > As we all navigate the COVID-19 situation, it is with disappointment that
 > we contact you today with news that your reservation for A Time To Reflect
 > on Aug 14 - 16, 2020 has been canceled due to following the guidance of
 > both county and state agencies regarding minimizing the number of
 > gatherings. We apologize for any inconvenience this has caused you, and we
 > extend to you and to everyone in our larger Esalen community our heartfelt
 > wishes for continued good health.
 >
 > Esalen will be providing you a full refund. Please understand that due to
 > a very high volume and due to limited resources we need to prioritize the
 > refund processing activity by the workshop period.
 >
 > To ensure you receive your refund please confirm your information -  N
 >  where-I-live  US After you have updated your address you do not
 > need to verify it through Esalen. confirm details
 > <
 > https://esalen.secure.retreat.guru/?guest-edit-reg=33554&hash=6099e78708d5a168
 > bf8b107ed4a87061&lang=en>
 >
 > Your refund will be processed on Friday prior to your workshop start date.
 > You will receive a confirmation email when your refund has been processed.
 >
 > At this time we are experiencing a high volume of calls so it is not
 > necessary to contact Esalen regarding your refund.
 >
 > We appreciate your understanding as we navigate this challenging situation
 > and we hope you’ll continue to remain connected with us on social media or
 > through our Friends of Esalen portal *http://friends.esalen.org*
 > <https://friends.esalen.org/Sys/Login>.
 >
 > Sincerely,
 >
 > Stephanie Lewis
 >
 > Guest Services Director
 >
 > Esalen Institute is a 501(c)(3) non-profit
 > <http://www.guidestar.org/profile/94-6114235> organization. To become a
 > Friend of Esalen, visit esalen.org/give <https://www.esalen.org/give>.




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