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Re: Day spa now open + August offers (fwd)



I wonder how it's working out.

 > From: Noelle <noelle>
 > Date: Wed, 29 Jul 2020 14:53:32 -0700 (PDT)
 >
 > they are experimenting with opening kitchen to limited number of 
 > people starting in August
 > 
 >  > Date: Wed, 29 Jul 2020 18:49:49 +0000
 >  > From: "Wilbur Hot Springs" <http://www.wilburhotsprings.com/~info>
 >  > 
 >  >  View this email online 
 >  >  
 >  >  https://app.getresponse.com/view.html?x=a62b&m=gnWyd&mc=IT&s=cdj83f&u=Bgdzs&z=EyTvVp6&;
 >  >  if it doesn't display correctly
 >  >  
 >  >  DAY USE NOW OPEN + AUGUST OFFERS ––––
 >  >  We've been delighted to start welcoming a small number of guests back to 
 >  >  Wilbur Hot Springs since July 1, and now we're pleased to share that we're 
 >  >  reopening for day guests, and have two offers for stays in August.
 >  >  First up, day use is back! A limited number of guests will now be able to 
 >  >  enjoy our spa and facilities during the daytime without staying overnight.  
 >  >  So,  if you’ve been feeling pulled to soak in Wilburs healing waters, or 
 >  >  to hike and enjoy the quiet, serene 1500 acre nature preserve you can now 
 >  >  do so! 
 >  >  In order to continue to offer day use to our guest we have created a new 
 >  >  set of safety guidelines:
 >  >  ~ 10 available day use spots per day
 >  >  ~ No access to the hotel besides to check in
 >  >  ~ No access to the kitchen, please bring your own cooler with ice
 >  >  ~ Designated restrooms for day use guests located in the pool area only
 >  >  Finally, for the month of August we have two special offers for you on all 
 >  >  bookings except camping and bunk rooms:
 >  >  ~ Make your weekend a 3 day weekend & get $100 off
 >  >  OR
 >  >  ~ Come mid-week for 4 days and get $150 off
 >  >  We look forward to welcoming you soon! 
 >  >  
 >  >  Book Your Stay 
 >  >  https://app.getresponse.com/click.html?x=a62b&lc=BsRoS4&mc=IT&s=cdj83f&u=Bgdzs&z=EFWhISQ&;
 >  >  
 >  >  L I S T E N I N G  ––––
 >  >  We’ve been so grateful to be open and hosting guests since July 1! We’
 >  >  ve been closely monitoring state and local COVID guidelines and regulations,
 >  >   and have been making adaptations accordingly throughout the month. 
 >  >  Our guests have been telling us they are grateful to see our protocols in 
 >  >  place, and for the extra cleaning and sanitizing being done by the Wilbur 
 >  >  team. It has been a joy for us team members to see our guests arrive and 
 >  >  adapt their behaviors and to honor our “Wilbur Community Shared Agreement�>  >  �� (in response to COVID-19). 
 >  >  Truly, it’s a community effort to keep one another safe, and to show 
 >  >  kindness and respect for one another during challenging times. And we’re 
 >  >  fortunate the place itself makes it easy for people to enjoy their getaways 
 >  >  with greater peace of mind--in addition to soaking in geothermal mineral 
 >  >  waters and lounging by the outdoor swimming pool, Wilbur has wide-open 
 >  >  spaces for walking, hiking, biking, star-gazing, wild-life watching, and 
 >  >  lots of other activities!
 >  >  Guests have been giving us valuable feedback on other changes we’ve been 
 >  >  making. For example, the temporary meal plan has been a hit, thanks to our 
 >  >  awesome chefs! Guests love the variety of delicious food they get, the 
 >  >  convenience of not having to cook, and having outdoor spaces in which to 
 >  >  enjoy their meals. Still, guests miss having the community experience they 
 >  >  get while cooking in the kitchen. Read on to find out how we will adapt to 
 >  >  guests using the kitchen again starting in August. We’ll give it a go, 
 >  >  make observations, listen to the feedback we get from guests, and make 
 >  >  adjustments as we go along--just as we’ve done since reopening in July.
 >  >  We also appreciate guests giving us feedback during a trial period for 
 >  >  having children on the property. We heard your feedback that our 
 >  >  communications were not great for giving you the heads up. We sincerely 
 >  >  apologize for that. We’ve gotten mixed feedback, otherwise. We’re going 
 >  >  to keep the conversation going on our end. We know we won’t be able to 
 >  >  make everyone happy on the choice we make--we have guests who really want 
 >  >  to have the opportunity to bring their family, like they were able to prior 
 >  >  to the fire in 2013, and other guests who really want to maintain the adult 
 >  >  (13+) vibe they’ve grown accustomed to since 2013. We have an amazing 
 >  >  team here who come up with some pretty creative ideas and solutions. We’
 >  >  ll keep you posted on this decision!
 >  >  We’re really proud of the Wilbur Team, and of all the guests who have 
 >  >  ventured here during our first month of reopening. It’s rewarding to 
 >  >  witness the fortitude, resilience, kindness, and respect people have shown. 
 >  >  Even in challenging times, we find ways to say--what a wonderful world it 
 >  >  is!
 >  >  
 >  >  E A T I N G  A T  W I L B U R ––––
 >  >  https://app.getresponse.com/click.html?x=a62b&lc=BsRozf&mc=IT&s=cdj83f&u=Bgdzs&z=Ew0jJug&;
 >  >  
 >  >  We know how much our guests love our community kitchen, and how much we 
 >  >  love to see our guests cooking up delicious meals while also sharing 
 >  >  experiences with others who have found their way to Wilbur. Although we 
 >  >  enjoyed the wonderful and delicious meals from our talented guest chefs in 
 >  >  July, we are very excited to be opening up the kitchen in August for your 
 >  >  use again. By working together we can ensure the kitchen stays open for 
 >  >  guests to use for months to come. 
 >  >  In August, we will follow these new shared agreements: 
 >  >  ~ Limit occupancy: 3 couples / 6 guests at a time ~ Masks will be required, 
 >  >  and we ask that you sanitize as you cook ~ Keep it simple, with 30 mins in 
 >  >  the kitchen per meal ~ Compost leftover food and place your dishes in the 
 >  >  appropriate bin. We’ll do the washing to make sure they’re cleaned and 
 >  >  sanitized 
 >  >  We are very excited to have you back in the kitchen for August. 
 >  >  Bon Appetit! 
 >  >  
 >  >  F A R E W E L L ,  J U L I A! ––––
 >  >  Here at Wilbur we have the pleasure of coming across so many beautiful 
 >  >  souls. From our guests to our staff we are forever grateful. We wish that 
 >  >  we could enjoy and embrace the moments that we share together for longer, 
 >  >  in this case with our wonderful evening attendant Julia who will be moving 
 >  >  forward to her next chapter in life. There are no words to express our 
 >  >  gratitude for Julia, our guest and staff can all agree. Julia truly 
 >  >  embodied Wilbur’s vision for community, sanctuary for self, compassion 
 >  >  and so much more. It is a better place because of her. It is never goodbye, 
 >  >  only see you later. Enjoy an ‘experience’ of Julia’s that she painted 
 >  >  with her words below. 
 >  >  I often hear guests talk about having magical experiences at Wilbur, and I 
 >  >  wonder if their experience is “magical” because of who they are or the 
 >  >  state of mind they’re in, or if the magic is in the place. I like to 
 >  >  think it’s a combination of both. I’ve had plenty of experiences here 
 >  >  at Wilbur that I’d call magical, and one of my favorites took place in 
 >  >  the Spring of 2017. 
 >  >  Wild flowers were everywhere, and my timing couldn’t have been better for 
 >  >  being here to bask in their beauty. As I was walking in the Nature Preserve,
 >  >   I noticed a ground squirrel--in what appeared to be a meditative 
 >  >  stance--looking over hundreds of flowers and lush, green grasses. I stopped 
 >  >  to watch with curiosity. 
 >  >  Was the squirrel pausing to enjoy the beauty, soak up the sun, take a few 
 >  >  deep breaths, notice the silence? It felt like the squirrel was teaching me 
 >  >  to do the same. I sort of got it, but grew a bit impatient, snapped a photo 
 >  >  to “capture” the moment, and decided to continue my wildflower hike.
 >  >  Hours later I returned to the squirrel’s mound, thinking I’d really 
 >  >  slow down this time, and put into practice what I thought the squirrel was 
 >  >  trying to teach me earlier. When I got there I was shocked to see that all 
 >  >  the lush grasses were mowed down, and only a few clumps of poppies were 
 >  >  still standing. The maintenance team had come during the day to cut the 
 >  >  grass to mitigate the risk of rattlesnakes hiding so close to the road 
 >  >  where our guests walk. I paused longer this time, and wondered if the 
 >  >  squirrel somehow knew, earlier in the day, when I saw it in its “
 >  >  meditative” stance, that the grass was going to be mowed and was soaking 
 >  >  it all in one last time. 
 >  >  I teared up, thinking of the profound lessons in this experience--that 
 >  >  there’s no moment like the present, and that things change--sometimes 
 >  >  more quickly, and more unexpectedly than we want or are ready for. Such is 
 >  >  life, right? 
 >  >  It appears the squirrel took it all in stride, though, busying itself 
 >  >  looking for food, or possibly new shelter. I wondered if it was feeling 
 >  >  good about taking time earlier in the day to soak in the moment.
 >  >  I consider the squirrel and the poppies experience a “magical” one. 
 >  >  What do you think? Wilbur--the place, the critters, and the people who live,
 >  >   work and visit here--is a pretty special place that enables us to slow 
 >  >  down, pause, become aware (of ourselves and the surroundings), and soak it 
 >  >  all in. And, it’s when we show up, and are able to do these things, that 
 >  >  the magic can happen. 
 >  >  
 >  >  G U E S T  R E V I E W ––––
 >  >  “Just wanted to tell you we really enjoyed our stay this week and 
 >  >  appreciate all Wilbur has done to promote safety for guests and staff. We 
 >  >  were worried about the new kids policy but it was not a problem at all! The 
 >  >  designated pool time for kids is a good solution. All the food was 
 >  >  delicious and staff was super friendly. Thank you!”  - M. Jul 2020
 >  >  
 >  >  https://app.getresponse.com/click.html?x=a62b&lc=BsRowC&mc=IT&s=cdj83f&u=Bgdzs&z=EGYZGxf&;
 >  >  http://www.WilburHotSprings.com/~Info
 >  >  3375 Wilbur Springs Road, Wilbur Springs, CA 95987-9709 - 530-473-2306
 >  >  Wilbur Hot Springs, 3375 Wilbur Springs Road, Wilbur Springs, CA 95987, 
 >  >  United States




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