[Support Ticket System - j5create] Re: HDMI to VGA Adapter results in "n

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Your request (#135791) has been updated. Reply to this email or click the link below:
http://j5createticket.zendesk.com/hc/requests/135791

j5create Customer Service (Support Ticket System - j5create)

Oct 26, 2020, 12:09 PM EDT

Hello Qdhhtf4bn6,
I recommend that you try updating your computer's internal graphics card driver.
In order to update your computer's dedicated graphic driver, please do the following:

Open the Run command ( This can be done by pressing and holding the Windows key + R)
Within the Run window type: devmgmt.msc ,and press enter.
From the Device Manager, locate and extend the Display adapters category
Right-click on the device, listed under Display adapters
Left-click "Update Driver Software...", from the context
Select "Search automatically for updated driver software"
Restart your computer after the update has completed.

Sincerely,

Qdhhtf4bn6

Oct 25, 2020, 6:00 PM EDT

Monitor with VGA input shows "no signal" when plugging the HDMI part into a laptop. The monitor works with VGA with a computer with VGA output. Trying the Micro USB power didn't help. I tried another VGA monitor which works with another VGA output computer (laptop), but that also does not work. In neither case does Windows 10 detect an external display.

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[Support Ticket System - j5create] Re: HDMI to VGA Adapter results in "no signal"