Re: Important from Gail and Don ! (fwd)

[robert <http://dummy.us.eu.org/robert>]

I did more web searches.  Unless your dad specifically provided the number
to the perp, there is no inherent vulnerability in AnyDesk.

In any case, I guess this means that I won't be Gail's and your dad's IT
any more.  Which is fine.

 > From: Noelle <noelle>
 > Date: Wed, 29 Sep 2021 14:24:05 -0700 (PDT)
 >
 >  > From: "Gail" <http://www.cox.net/~g3>
 >  > Date: Wed, 29 Sep 2021 13:32:38 -0700
 >  > 
 >  > Hi Noelle and Robert,
 >  > 
 >  > We just tried phoning you on your home phone and cell phone, but
 >  > there was a strange busy signal sound - not the usual busy
 >  > signal sound, so am emailing you instead. Yesterday afternoon we
 >  > took Don's laptop to Channel Data Systems in SB whom Don has
 >  > known for years the owner/founder as fellow nature volunteers
 >  > and who has worked on his computer in past years, so they are
 >  > very trustworthy and knowledgeable. This was after I think the
 >  > day before while Don was just doing his email when suddenly the
 >  > original hacker we think got remotely on his computer with the
 >  > background of the screen going black and things moving
 >  > around. Then I saw it and typed in there was something like:
 >  > Would you like your money back. I am the Hacker. So our Morgan
 >  > Stanley financial manager said Don should either get a new
 >  > computer or have it thoroughly cleaned, so we took it to Channel
 >  > Data Systems. The technician there just phoned to say that he
 >  > found the bug/the entry point of how the Hacker got in which is
 >  > through your AnyDesk. He said your AnyDesk account has been
 >  > compromised, so he is removing it from Don's computer. He said
 >  > if your Any Desk account for Don's laptop is the same account as
 >  > your AnyDesk icon on my PC computer, that needs also to be
 >  > removed as would be unsafe. Therefore, please contact me as soon
 >  > as you can to have that removed and do what you have to do on
 >  > your end re: your AnyDesk account. Don's laptop won't be ready
 >  > for us to pick up until this Fri. he said.
 >  > 
 >  > Also to keep you up to date, Don recently had his neurology
 >  > appointment that I went to. In answering that doctor's
 >  > questions, Don didn't even know the date of that day, etc. He
 >  > followed my suggestion of his needing to be tested again - which
 >  > evidently had been done 1 or more years ago. Thus we have made
 >  > an appointment for that on 11/17 which was the earliest that
 >  > recommended person could see him unless she has a cancelation
 >  > and thus an earlier opening. The original person who had tested
 >  > him 1 yr. or so ago didn't have an opening until Feb. 2022 which
 >  > is definitely too long to wait for.
 >  > 
 >  > We have sent in the signed paperwork to Morgan Stanley for them
 >  > to create a new account for his checking acct. that got hacked,
 >  > so are waiting to receive the new account # to then contact the
 >  > companies that are on automatic payment to give them the new
 >  > acct. #.
 >  > 
 >  > Please let us know how you are doing with having your family add
 >  > us to their password manager: Last Pass as we talked about by
 >  > phone earlier if you still think that is a good idea to do.
 >  > 
 >  > Love,
 >  > 
 >  > Gail and Dad
 >  > http://www.cox.net/~g3 <http://www.cox.net/~g3>