Re: Fwd: Request to share Death Certificate

[Robert <http://dummy.us.eu.org/robert>]

It is really unbelievable how much tech companies have taken over our
lifes.

One thing to keep in mind is that the payments are tied to dad's credit
card, which you will be closing in the coming months.  So, it's possible
that this is low priority.

 > From: Bhavani <http://www.gmail.com/~bhavaniowl>
 > Date: Thu, 21 Apr 2022 19:07:57 -0600
 >
 > ---------- Forwarded message ---------
 > From: http://www.nortonlifelock.com/~nortonsupport2 <http://www.nortonlifelock.com/~nortonsupport2>
 > Date: Thu, Apr 14, 2022 at 5:16 PM
 > Subject: Request to share Death Certificate
 > To: http://www.gmail.com/~bhavaniowl <http://www.gmail.com/~bhavaniowl>
 > 
 > Email Client Preview Copy
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 > [image: Norton] <https://support.norton.com/>
 > 
 > *Request to share Death Certificate*
 > 
 >   Case Number: 69638154
 > 
 >   Dear bahavaini,
 > 
 >   Please accept our deepest condolences for your loss. We understand that
 > this is a difficult period in your life.
 > 
 >   Unfortunately, because we must confirm a member’s death, we are unable to
 > close the deceased member’s account without a *copy* of the death
 > certificate. Once we receive the death certificate, we will immediately
 > cancel the subscription and issue the appropriate refund.
 > 
 >   *INSTRUCTIONS FOR PROVIDING YOUR DOCUMENTATION*
 > 
 >   Please respond to this email with an attachment of the deceased members
 > death certificate. Please keep the same subject line to ensure that we
 > receive your email.
 > 
 >   If refund is to be issued to a third party or alternative account, such
 > an estate or trustee, we will require a copy of the court order appointing
 > the Trustee or Personal Estate Representative or Grant of Representation
 > document to process the refund.
 > 
 >   Please make sure that the documents you provide are clear and legible. If
 > the document is too dark or difficult to read, you can try enlarging or
 > lightening the scanner settings. Please do not make any additional markings
 > on the document aside from blacking out account numbers and balances.
 > 
 >   *US member only:*
 >   To ensure that no one will be able to open new credit using the
 > deceased’s information, we recommend that you notify the three credit
 > bureaus. Please make three photocopies of the death certificate to provide
 > a copy to each for their records. We have provided the credit bureaus
 > credit information below for your convenience. Again, we are sorry for your
 > loss.
 > 
 >   Equifax
 >   Office of Fraud Assistance
 >   box 105069
 >   Atlanta, GA 30348
 > 
 >   Experian National Consumer Assistance
 >   box 9701
 >   Allen, TX 75013
 > 
 >   TransUnion
 >   box 2000
 >   Chester, PA 19016
 > 
 >   We apologize for any inconvenience this may have cause and appreciate the
 > opportunity to serve you.
 > 
 > Sincerely,
 > Member Services and Support