Dear ROBERT, I wanted to take a moment to personally thank you for responding to the survey you recently received. As a member, your feedback is very important to us. We read each and every survey response to ensure that we are delivering on our promise to provide members with exceptional service. Thank you for your comments regarding sending money. We hope to be rolling out some additional options for transferring funds in the near future. If there is ever anything I can do for you, don’t hesitate to contact me. Thank you again for your feedback. We look forward to serving you again soon. Kind Regards, Nicolle Serna Member Service Manager http://www.kpcu.com/~nserna 408-731-4283 KeyPoint Credit Union