Hi Robert, I have great news. The RMA for your battery was approved! The new battery can take 7-10 business days for it to ship out and once it arrives we'll get you on the calendar for the swap. Best, Ally Basham Sr Project Coordinator (707) 347-9312 *Production Department* | Simply Solar (707) 285-7037 <7072857037> http://www.simplysolarca.com/~production www.simplysolarca.com 1740 Corporate Circle, Petaluma, CA 94954