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Home Warranty Service Dispatch Notification for , where-I-live



Home Warranty

This is an auto-generated email, please do not reply.

Fidelity National Home Warranty (FNHW) has assigned Castle Plumbing to address 
your Plumbing at  , where-I-live . You should hear from 
them within two business days to schedule a mutually convenient appointment. 

If you do not hear from Castle Plumbing within two business days, or if you 
need to change or cancel your appointment time, please call them directly at
(408) 528-1331

We recommend that you review your Contract for specific coverage details to 
help know what is covered and what is not covered by your FNHW before the 
Service Provider arrives.

Please save your Service Request Information below for reference:
Property Address:  , where-I-live 
Service Work Order Number: 9051948
Contract Number: P55565

Trade Call Service Fee Due: *
*(If not previously paid) $0.00

Pay Online
http://url5761.fnhw-warranty.com/ls/click?upn=iAU57wDAcJkgX1LD1-2FoyDzAZuiuCMhVHHh-2FoB0Bki6m219DZ8hQGwr0h4CA-2FVqpq35y7_a8pZ1lNdyVD1bTRxrH5BCn14sAspkWxZOyiJHK6KQ7PvJVjQ75GvSjqwvZYHim3RcrXwGK5JD07eBYd9cEX-2FMtXSipnbGSTNxByHZ1UEEmZjMC2PeB7YZk-2F8aHGKT4MTO-2FFRIhgyFLA5AoPvjIbzjkR1OfALT03g4VGBn9LCF84NScF1lXb0Dv0jxNuVpbw7Rd5no3eiuiQH4kDNaA64L1osxT5rXS7j2QtHxBcZ9zM-3D

Appliance/System needing service:
0  Plumbing

If you have not set up your account with us online, click here.
Your online account can help you manage your needs for submitting a 
service request, managing payments, and renewing your FNHW.

What's Next?

Schedule the Appointment - The Service Provider will call you during normal 
business hours to schedule a mutually convenient appointment.

Service Fee - The Service Trade Call Fee is due when you request service. You 
may pay the Service Trade Call Fee on line at www.homewarranty.com ,
or by calling 1-800-308-1420.

Diagnosis - The Service Provider will diagnose the system or appliance and 
report the results to FNHW. If FNHW determines that the failure is covered 
under your warranty, the Service Provider and FNHW will begin the necessary 
steps to resolve your service request.

Repair/Replacement - If a covered system or appliance malfunction can be 
repaired, the Service Provider will repair it. If your covered item cannot be 
repaired, FNHW will replace the item with one of similar features, efficiency, 
and capacity. Please refer to your Contract's Terms of Coverage #3 for more 
specific details on replacement. To complete a repair or replacement, parts 
may need to be ordered. Once the parts arrive, the Service Provider will 
contact you to set up a return appointment, without an additional service 
trade call fee.

Cancel or Reschedule? - If you need to cancel within 24 hours of your service 
appointment time, please contact our Customer Service Department at 
800-308-1420. If you need to cancel or change your appointment earlier, you 
may call Castle Plumbing at (408) 528-1331.

Are there any additional out of pocket costs? - Your Contract may not cover 
for all costs associated with a particular service on a covered system or 
appliance. When these additional costs apply, a FNHW representative will 
discuss your Contract's terms and associated costs. You are welcome to contact 
your assigned Service Provider directly for these costs as well. More 
information can be found in your Contract under the Terms of Coverage and 

Limits of Liabilities.
Can I request expedited service? - If you ask the Service Provider to perform 
non-emergency service outside of normal business hours, you will be 
responsible for payment of additional fees, including overtime charges.

Fidelity National Home Warranty
Member of the National Home Service Contract Association




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