Re: [Sonic #7288127] ping to my EERO router now fails

[http://www.sontec.sontrak.net/~support]

Hello,

As far as I can tell your network seems to be operating normally. I was able to 
ping your eero router from Sonic's network just fine. I am not aware if being 
unable to ping the eero from your LAN is by design, it may be worth contacting 
eero support directly for this sort of question. They should have more detailed 
knowledge about whether this is by design for their product. 

Check the link below for options to contact eero support.

https://support.eero.com/hc/en-us/articles/207376426-How-do-I-contact-eero-support-

best regards,

Elijah
Technical Support

http://www.sonic.com/~Support                    Sonic
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