RE: Reference Number 194750920 Dear ROBERT, Thank you for your Clipper order. Here is when you can expect your value to be available: - If you place your order by 6 p.m., you can usually pick up your value in the next 1 to 2 days. - If you are picking up your value on a bus or a Muni light-rail vehicle, please allow up to 5 days. - If you set up Autoload using a bank account as your payment method, please allow an additional 10 days for value to first be available. If you set up Autoload, please be sure to keep your payment method up to date with a valid credit/debit card or bank account. If you haven't already done so, we encourage you to set up a backup payment method in case we can't charge your primary method. From your Clipper account page, simply click "Add My Backup Funding" in the My Payment Information box. If you have any questions, please feel free to call the Clipper Customer Service Center and refer to the reference number provided. Thank you for using Clipper. Clipper Customer Service Center 877.878.8883 clippercard.com http://www.clippercard.com/~custserv