I realized that I did not try uploading my landline telephone bill. That does have my name and home address on it. I uploaded it just now. I tried calling EBB and they had no particular advice except to respond to the email and explain my situation. I'll do that if my landline telephone bill doesn't pass muster. > From: Cortney Buletti <http://www.boltdownthebayarea.com/~cortney> > Date: Fri, 22 Mar 2024 12:36:07 -0700 > > Hi Robert - > > Unfortunately, having both your names on the BDTBA estimate will not > resolve the issue. > > Since your EBB application is your name, ROBERT, they require all > documentation uploaded to have the same name to show proof of residency and > ownership. If you have a copy of the trust document showing you as a > trustee, since that is what your property tax bill says, that would work to > take care of this action required. > > The other option you have is to call EBB directly at 877.232.4300, explain > your situation, and ask them if changing the name on the EBB application to > your wife's would resolve the issue. > > Please let me know if you have any questions or if I can be of further > assistance. > > Thank you, > > Cortney Buletti > Client Support > EBB Dashboard Manager > Bolt Down The Bay Area > 707.582.0448 > > On Fri, Mar 22, 2024 at 12:12 PM robert b <http://dummy.us.eu.org/robert> wrote: > > Cortney - I just left a message for Kevin. > > > > The current hold-up is that EBB won't accept a utility bill in my wife's > > name. > > > > Is it possible to have both of our names on the application to get around > > this problem?